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With over 20 years of marketing experience, Matt Kallunki leads Zing Business Systems, providing businesses with innovative communication tools . His background, beginning with the Army National Guard at age 17, is centered on adaptability and leadership . Connect with him at https://zinggrow.com/about-us.

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A friendly robot wearing a headset helps a customer on a laptop screen

Virtual Agent Basics

Understanding Virtual Agents In today’s fast-paced digital world, businesses are constantly seeking innovative ways to enhance customer service and streamline

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